COMPLIMENTARY EXPRESS SHIPPING IN AUSTRALIA / NZ ON ORDERS OVER 250AUD | 500 USD ON INTERNATIONAL ORDERS
COMPLIMENTARY EXPRESS SHIPPING IN AUSTRALIA / NZ ON ORDERS OVER 250AUD | 500 USD ON INTERNATIONAL ORDERS
FAQs
Nina Après Swim FAQs
CARE
Dry clean and/or spot cleanby professional dry-cleaning service
Whilst we know it may be hard to avoid chlorine all together, we recommend rinsing your swimwear in fresh water after wearing in chlorine, as this can be quite harsh on materials.
Dry clean and/or spot clean by professional dry-cleaning service.
To keep your fringe product in good condition, please note to allow enough space for the fringe to hang flat; however, if it does get crushed or creased, the fringe can be ironed carefully, on low to medium temperature setting, under a pressing cloth.
Cold hand wash with mild detergent, dry flat in shade, cool iron (max. 110C) on reverse side using a pressing cloth, do not dry clean.
All our products, except for swimwear and vegan leather garments, should be professionally dry cleaned.
All natural fibres will eventually fade with time and wear, however if cared for correctly, you can guarantee a long-life for your products.
SHIPPING
We can ship Internationally for most orders. Please contact us on info@ninaapresswim.com.au prior to placing your order and we can advise on the shipping fee.
If you haven’t received your order within 7-10 business days, please contact our team at info@ninaapresswim.com.au
We offer express shipping via DHL and UPS International worldwide. The estimated times for express shipping are 6-12 business days to most countries. For more detail, please contact: info@ninaapresswim.com.au
Deliveries within Australia can be shipped to PO boxes, however, if you are an international customer, please note that we can not deliver to PO box.
All our orders are fulfilled in Australia.
SIZING
Unless described as a set, all our bikinis can be mixed and matched based on size and colour, regardless of how they are presented on the model.
All our garments follow the size guide, which can be found here
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PAYMENT
We accept the following payment methods:
- AMEX
- VISA
- Matercard
- PayPal
- ZipPay
- AfterPay
Whilst we do not offer payment plans, we offer the use of AfterPay and ZipPay.
All product prices indicated, and payments made on the Australian Online Store are in AUD currency. GST is added to the order total for all shipments within Australia.
For orders to countries outside of Australia, deliveries to some countries are shipped on a Delivery Duty Paid (DDP) basis, which means you will not have to pay additional fees when your order arrives in your country.
For more information, please contact us on info@ninaapresswim.com.au prior to placing your order and we can advise on the shipping fee and international duties.
RETURNS
Please refer to our Return Policy section of our website.
Our hygiene policy requires swimwear to be returned in the original condition, with the hygiene tag still intact and must not have been worn, washed, or altered.
All returns within Australia acquire a flat rate of $10, which will be deducted from your final refund amount.
International customers will be responsible for shipping and handling charges for any returns.
You may exchange (where available) yourNina après swimOnline Store purchase, including sale items, by sending it back to theNina Après SwimOnline Store. Please refer to our Return Policy section of our website. The can be found here.
We aim to process all returns within 10business days after receiving the product. However, payment will depend on who you bank with.
Please contact returns@ninaapresswim.com.au
PRODUCT
To ensure your brand-new swimsuit lasts you through summer we recommend that you take care of it like you any other much-loved item in your wardrobe.
Follow our recommendations below and you can look forward to enjoying your new purchase for some time to come.
• Rinse your swimsuit thoroughly in cool water after use
• Do not roll up wet or store wet
• It is important not to leave your wet swimsuit wrapped inside a towel
• Be careful not to wear light coloured clothing over wet swimwear as some shades may transfer when wet
• After rinsing your swimsuit thoroughly after every use, dry flat in shade and avoid direct sunlight
• Do not machine wash, bleach, soak, tumble dry, dry clean or iron your swimsuit
• Avoid contact with suntan lotions and oils as they can damage the elasticity and fabric of your swimsuit
• Avoid pools treated with harsh chemicals and we also recommend that you avoid spas
• It is important to avoid rough surfaces and jewellery that can snag your swimsuit
We do not sell gift cards at this time but stay tuned we may look to offer these in the future.
Yes, the dyes are non-toxic and eco-friendly.
Unless stated explicitly as aseton the website, all bikini tops and bottoms can be purchased separately.
Our apparel is intricately handcrafted in India from high-quality fabrics and natural fibers, including linen, cotton, silk and vegan leather. Our swimwear is produced in China with mostly recycled and sustainable fabric options.
If your item appears to be out of stock on the website, you can sign up to receive a notification of when the item will be back in stock. Restocks are based on demand and availability.
All our garments have been lovingly crafted with an awareness for ethical and sustainable practices. We use high-quality materials and employ mindful practices to create timeless garments with a low environmental impact.
STOCKISTS
Nina Après Swim currently only exists as an online store.
No, we are stocked exclusively through www.ninaapresswim.com
OTHER:
Please refer to our Privacy Policy section of our website.
Our parcel boxes and components are sustainably sources and made with recycled materials. Our mailer bags are made of 100% recycled plastic, which gives plastic already in use a second life as a mailer bag, following the principles of the circular economy.
We do not offer a rewards program at this time, but stay tuned we may look to offer this in the future.
If you require any changes to your order; including incorrect address details and/or item sizing, we recommend you contact us immediately at info@ninaapresswim.com.au and we will try our best to accommodate your request.
If your order has already been processed, Nina Après Swim accepts no responsibility for incorrect details entered. However, our returns/exchanges process is available for changing incorrect items.